![]() Verify firewall settings."Catalog" refers to AppSource. This message indicates that the user cannot access AppSource.ĪPP ERROR: This app could not be started. Close this dialog to ignore the problem or click "Restart" to try again. Verify that the latest Office updates are installed, or update with the Windows Installer.Įrror: Object doesn't support property or method 'defineProperty'Ĭonfirm that Internet Explorer is not running in Compatibility Mode. Go to Tools > Compatibility View Settings. Sorry, we couldn't load the app because your browser version is not supported. Click here for a list of supported browser versions. Make sure that the browser supports HTML5 local storage, or reset your Internet Explorer settings. ![]() When installing an add-in, you see "Error loading add-in" in the status bar For information about supported browsers, see Requirements for running Office Add-ins. ![]() See Validate an Office Add-in's manifest. You can also give us feedback: if using Excel on Windows or Mac, you can report feedback to the Office extensibility team directly from Excel. To do this, select File > Feedback > Send a Frown. Sending a frown provides the necessary logs to understand the issue. ![]() ![]() Under Browsing, uncheck Disable script debugging (Internet Explorer) and Disable script debugging (Other).Go to Tools > Internet Options > Advanced.If an Outlook add-in running on Windows and using Internet Explorer is not working correctly, try turning on script debugging in Internet Explorer. We recommend that you uncheck these settings only to troubleshoot the issue. If you leave them unchecked, you will get prompts when you browse. After the issue is resolved, check Disable script debugging (Internet Explorer) and Disable script debugging (Other) again. ![]()
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